Everything is set and filed

As your Managed Services provider, we make sure to manage the development and update of all relevant documents regarding your IT systems and infrastructure. Documentation process is conducted based on industry best practices and international standards. Among such documents are:

  • Guides and procedures
  • Policies
  • Standards
  • Checklists

Mentioned documents can address various aspects of your company’s information creation, storage, usage and archiving issues, such as security and access control, password management, storage location, version control, backup and recovery, contingency planning, compliance and many others.

Above that, we keep track of all technical information regarding your IT systems and infrastructure to maintain consistent service delivery despite of engaged technician.